My Professional Journey
Professional Summary
SHRM-CP-certified Human Resources professional with experience across talent acquisition, benefits administration, compliance, training and development, and employee relations. Passionate about HR operations, process optimization, and designing efficient people systems that empower employees and the organization.
Professional Experience
People Operations Partner
The Cosan Group
Remote | September 2025 - Present
- Support end-to-end employee lifecycle operations for ~400 employees, including recruitment coordination, onboarding, employee relations support, and offboarding processes.
- Lead onboarding and offboarding programs, facilitating new hire orientation, compliance and development trainings, system access setup, and exit interviews.
- Manage LMS platforms (Paylocity & GO1), administer orientation, compliance, and leadership development courses.
- Serve as primary point of contact for employee inquiries related to policies, benefits, schedules, and employment status changes.
- Support employee retention initiatives through roundtables, engagement programs, and automation of forms and workflows.
HR Representative
Boston Senior Home Care
Hybrid Remote | May 2024 - April 2025
- Planned and executed employee engagement initiatives and organizational-wide events for ~300 employees, strengthening culture and retention.
- Administered benefits enrollments and changes via Paycom; served as primary liaison to benefits vendors.
- Supported FMLA and reasonable accommodation processes, ensuring accurate documentation and policy compliance.
- Designed and delivered compliance and onboarding training through Paycom LMS, leveraging tools like Synthesia AI and Criteria.
- Managed recruiting workflows using ApplicantPro, including interviews, offers, CORI checks, and onboarding.
HR Recruiting Coordinator
Metro Housing Boston
Hybrid Remote | November 2020 - April 2024
- Managed training enrollment for ~300 employees via Relias, and supported performance and compensation initiatives.
- Reduced open positions by 80% and achieved a 75% offer acceptance rate using ADP.
- Decreased time-to-hire by 60% through streamlined screening and onboarding workflows.
- Cut recruitment costs by 90% through targeted sourcing and budget management.
- Led full-cycle recruiting including outreach, interviews, reference checks, and designed and hosted orientation.
- Represented organization at college career fairs and managed employer branding efforts.
Technical Skills
HRIS / ATS / LMS
Paylocity
ADP
Paycom
Workday
ApplicantPro
JazzHR
Relias
GO1
Criteria
Tools & Software
SharePoint
Microsoft Excel
Word
PowerPoint
Outlook
SolarWinds
SalesForce
Canva
iCORI
Web Development
HTML
CSS
JavaScript
SaaS
Core HR Competencies
Talent Acquisition
Onboarding & Offboarding
Benefits Administration
HR Compliance
Employee Engagement
Learning & Development
HR Metrics & Reporting
Project Management
Employer Branding